Our mission is to be supportive partner for mid- and large size organisations, to deploy modern workplace communication solutions
Nordek OÜ is established in the year 2005. The main line of business was focused on adult education (computer sciences, economy, sales, and psychology). Starting from 2014, Nordek focused on IT consulting services – how to bring into business more automation and how to gain benefits from new IT technology.
Tarmo Mumm– CEO
A few things we’re great at
Nordek OÜ was chosen as Pexip partner, based on long experience in video collaboration area and with a good background, how to integrate different video solutions (Pexip, Cisco, Polycom, Lifezise, Skype for Business).
From 2017, Nordek OÜ is certified Pexip software re-seller and technical representative in Baltic countries. Starting from 2018 we do cooperation with companies:
Lekab – implementing business process automation solutions (Kofax TotalAgility) SynergySKY– automating video meeting scheduling and joining process QuickChannel– adding value to collaboration with video streaming and recording Valotalive – how to automate and visualize data for employees
We share Nordic knowledge in the Baltic states.
Our CEO Tarmo Mumm has 20 years of experience and knowledge in IT and financial services industry, working in large enterprises and multicultural environments. Business solutions, digitalization, and simplification is the main focus area for him.
Our latest Pexip integration solution was made for one Nordic bank, to solve connectivity problems, between Skype for Business video conferences and different customer devices. Main challenge was to find the right interoperability tool to support existing collaboration infrastructure (Skype for Business) and solve interoperability issues invisibly to employees and customers, to communicate with any device, with any scale. And without need to install any plug-in’s to customer devices.
– More than 20 000 employees with Skype for Business clients, as main collaboration tool for everyday work (telephony, chat, video meetings etc).
– A requirement to have up to 1000 concurrent external customer meetings with video, audio and content sharing!
The result was that the bank’s consultants did not have to change their working habits and tools, and customers were able quickly and comfortably start video consultancy meetings, regardless of the device, and without having to install additional plugins. Customer satisfaction with the quality of video meetings grew significantly after adding the Pexip solution, and the success rate for conferences increased to 95%.
Additionally got company benefits from Pexip solution:
– integration to existing dedicated Cisco video rooms
– integration for Polycom meeting rooms and Microsoft Surface hub solutions, which were natively registered to Skype for Business
All those solutions got functionality to communicate with every internal and external conferencing solutions, using video, web, content and audio functionalities.